1.Q:Are you a factory or trading company? 

A:We are a factory.

2.Q:Where is your factory located? How can I visit there? 

A:Our factory is located in Nangong City, Hebei Province, China. All our clients, from home or abroad, are warmly welcome to visit us!

 3.Q:How to guarantee clients interests?

A: We have 360 guarantee policy. 

      a. Fix sample for free until you satisfied.

      b. If mass production is not same as approved sample, we will fix it for free.

      c. If we do not ship on time, we will make up your loss.

We cherish every clients, every clients can enjoy our VIP service at any time. 

4. Q:Do you customize per client request?

 A: Since Hebei Hongchao has more than 20 years in felt                     industry.Not only can customize per our style, feel free to tell us your idea, our professional team will design it until you satisfied.

5.Q:How can I get some samples? 

A: Pls. send inquiry to our sales, we will offer the items you want with excellent service.

6. Any other questions:

Re: Please feel free to email us or contact our client service staff over TradeManager

Welcome to contact us!